You can order via the Internet 24 x7 x 365 days a year or via the Telephone during AEST Business Hours.
If you wish to use the Telephone to order, pls call 03 9008 7217 during AEST Business Hours. Our staff are all marquee and printing experts ( and most use the products for their own enjoyment or clubs they are involved with), thus they can quote you accurately, and offer good advice as well.
If you wish to use the Internet to order, we have three simple steps for ordering 24/7.
Step1: Browse the item you wish to purchase – by inputting the keyword in the search file located on the top right of the home page, or click on our “mega menu” system to find the products you are interested in. When you have found the products you would like to purchase, simply click the “Add To Cart” button. You will see these items in your shopping cart now (View cart).
Step2: When you have finished your shopping, simply click on the Checkout button located on the top right of the page or at the bottom of your shopping cart. The website will then lead you through the process of providing delivery and payment details.
1. Regular & Express Shipping
If your goods have been dispatched you can track your shipment. We use TNT and other carriers for our deliveries, thus, just click on the following link –please make sure you have your tracking number ready.
Yes. We combine postage for multiple items, as long as it is ordered at the same time, ie a single order.
TNT: If no body is at the delivery address to receive the parcel , a card will be left advising that the parcel can be collected from the nearest post office.
No typically. Not possible except for small Express post items less than 5kg.
Our Warranty is typically industry leading and we were the innovator of the Long Duration warranty, and also the Printing Warranty we now offer on our printed marquee’s/gazebo’s and banner flags. Others may be copying us in some manner, but nothing replaces the solid engineering and quality materials we use.
Our Fabric Material Warranty is a manufacturers warranty and is designed to protect you from any manufacturing defects of the product. It can be found here. PRODUCT WARRANTY. The Fabric Material warranty is a manufacturers warranty designed to protect you from manufacturers defects as well, but due to being fabric, is not included in the full metal frame warranty period. Remember, to claim on the warranty, you need to be able to demonstrate that you have been using the product correctly and in the right weather conditions as per Warranty Applicability section of the Product Warranty. Believe us when we say “we know our product”, as its been tested in some of the most difficult and demanding weather conditions all over Australia, thus we know its well designed and suitable for Australian conditions, hence it carries the Australian Standards certification rating.
Our Printing Warranty can be found here. PRINTING WARRANTY. Please remember that our Printing Warranty has conditions as to how to use our printed marquee’s and banner flags to ensure that you can make a warranty claim.
All of our WARRANTY is based on the fact that our marquee’s and banner flags and printing are temporary structure items and are not warranted to be left outside as a semi-permanent or permanent structure or during inclement or dangerous weather conditions. This is common sense to most people, but we explicitly mention this for the purposes of warranty clarity.
To repair or replace a Gazebo Printing product you have purchased, you need to satisfy Gazebo Printing that you have used it as per the Product Warranty requirements, and make the claim within the timeframes specificed in the Product Warranty requirements. Photo’s etc are very helpful, as are explanations. We are very fair and reasonable when it comes to warranty claims, as our product doesn’t break very often. You submit your Warranty claim via our warranty email address: firstname.lastname@example.org